Congestion charge for London.
To drive a vehicle within the charging zone between 07:00 and 18:00, Monday to Friday, you have to pay a £11.50 charge.
There are several available ways to pay this charge:
One way is to call the pay congestion charge number.
The number is as follows: UK: 0843 455 0085.
International: +44 843 455 0085.
Textphone: 020 7649 9123.
(if you are hearing impaired).
The phone lines are open:
Monday to Friday: 08:00 to 22:00.
Saturday: 09:00 to 15:00.
Another payment method is via SMS. This can only be used on the same day you send the message.
Many newsagents, petrol stations and convenience stores allow you to pay the charge in cash. Look for the Congestion Charging sign or the PayPoint Logo.
A network of cameras reads the registration plates of the vehicles passing, and the number is checked against a database of those who paid the congestion charge.The photographic image of your vehicle is wiped from the database as soon as it has been found to belong to either a vehicle that has paid the charge, one that is exempt, or one that is registered for a 100% discount.
Vehicles that qualify for the 100% discount:
Those that run on alternative fuel The vehicle
has to meet strict criteria for emissions.
Electrically propelled vehicles.
Motorcycles and bicycles.
Zipcar – the charge is included.
If you forgot to pay, you can call the pay congestion charge number and pay within midnight of the day you were within the zone. If no charge has been paid by midnight the same day, you will have to pay a penalty charge. If you do receive a penalty charge notice, you have 28 days to either contest it or pay it. If you decide to challenge the penalty charge, you can do this either online or in writing.
This is the map of the area covered by the congestion charge.
If you do not want to call the pay congestion charge number every time, you can also sign up for Autopay. This is a good option for those who travel within the zone fairly often, as it costs £1 less.
More payment methods are available.
Congestion Charge Number 0843 455 0085.
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